Graduate Medical Education Policies & Services | NYU Langone Health

Main content
Graduate Medical Education Graduate Medical Education Policies & Services

Graduate Medical Education Policies & Services

The Office of Graduate Medical Education manages the residents and fellows in training at NYU School of Medicine. Our mission is to support trainees throughout their time with us and to raise the standard of education they receive. To this end, our staff develops policies and systems that support best practices in the education and training of residents and fellows.

Our administrative functions also include coordinating and supporting the efforts of the NYU Graduate Medical Education Committee, which oversees the accreditation status of NYU School of Medicine training programs and ensures a quality learning and working environment for residents and fellows and an exceptional educational experience.

The Office of Graduate Medical Education is located at 545 First Avenue, Greenberg Hall, SC1-081, New York, NY 10016. Our office hours are Monday through Friday, 8:00AM to 4:00PM. Contact us at 212-263-5506 or gmesupport@nyulangone.org (medical) or gdesupport@nyulangone.org (dental).

Policies

Graduate medical education at NYU School of Medicine is governed by several policies, including the following:

For a complete list of our policies, see our Graduate Medical Education Policy and Procedure Manual (Kerberos ID required for login).

Duty Hour Violation Reporting

New York State has long-standing regulations restricting resident duty hours. Effective July 1, 2003, the Accreditation Council for Graduate Medical Education (ACGME) adopted similar duty hour limitations.

Each training program must have a written policy consistent with the Duty Hours Policy for Residents. This policy and the written department procedures must be distributed to residents and faculty. Monitoring of duty hours is required with frequency sufficient to ensure compliance and an appropriate balance between education and service.

Back-up support systems must be provided when patient care responsibilities are unusually difficult or prolonged, or if unexpected circumstances create resident fatigue sufficient to jeopardize patient care.

For questions, please see the NYU Langone Duty Hour Policy for Residents (Kerberos ID and password required). As a general reference, please also review the New York State–ACGME Postgraduate Trainee Work-Hour Regulations Comparison Guide.

To Report Duty Hour Violations at NYU Langone Health

An anonymous NYU Langone Health Compliance Hotline has been established and is available 24 hours a day, 7 days a week. For questions or concerns, faculty and staff can call the multilingual hotline and obtain a tracking number. Issues and concerns are forwarded to the Office of Compliance for follow-up. The Compliance Hotline number is 866-NYU-1212.

To Report Duty Hour Violations at NYC Health + Hospitals/Bellevue

An NYC Health + Hospitals/Bellevue Compliance Helpline (866-HELP-HHC) is also available to all members of the institution to allow for the confidential, anonymous reporting of activities that are contrary to federal, state, and local regulations, including hospital policies, such as alleged violations of resident duty hours.

Island Peer Review Organization

Pursuant to a contract with the New York State Department of Health, the Island Peer Review Organization (IPRO) monitors resident work hours in New York State to ensure that working-hour regulations for residents are followed in New York State resident-teaching facilities. IPRO conducts face-to-face interviews with residents; collects call, rotation, clinic, academic, and other schedules; and reviews medical records and operating, delivery, and emergency rooms logs to determine compliance. IPRO also interviews program directors, coordinators, or other facility personnel, and investigates any complaints received regarding resident work hours.

All IPRO interviews with residents are confidential. IPRO sends two separate teams to conduct interviews at NYU Langone’s Tisch Hospital and NYC Health + Hospitals/Bellevue concurrently. NYU Langone Orthopedic Hospital and NYU Langone Hospital—Brooklyn interviews are conducted separately from interviews with Tisch Hospital and NYC Health + Hospitals/Bellevue. The primary role of the on-site survey team in this process is to gather information specific to the hospital. The hospital’s compliance is ultimately determined by the New York State Department of Health.

Services for Residents and Fellows

We provide the following administrative services to our house staff.

Loan Deferment

Residents and fellows seeking loan deferments from their lending institutions should bring their completed deferment forms (obtained from the loan provider) in person to the Office of Graduate Medical Education during our office hours. Please also bring your loan provider’s fax number or mailing address to which we can send the completed form.

After our staff verifies your training dates and receives a signed release form from you authorizing us to provide information about your training to your lender, we send the finalized form by fax or mail to the loan provider.

For more information, or to ask any questions, please contact Teresa Figueroa, administrative coordinator, at teresa.figueroa@nyulangone.org.

Payroll Assistance

Most residency and fellowship programs require residents to work in one or more facilities. For this reason, your payroll source and benefits plan may change during your residency or fellowship.

You may spend a portion of time on the NYU Langone Hospitals payroll (covered by NYU Langone’s employee benefits package) and a portion on the NYC Health + Hospitals/Bellevue payroll (covered by the Bellevue/New York City Health and Hospitals Corporation employee benefits package).

There are, however, numerous exceptions to this model. Your program coordinator and our office can help you with any questions related to the payroll process. Please contact your program coordinator first.

House staff on the NYU Langone Hospitals payroll are paid biweekly. We strongly recommend direct deposit. To sign up for direct deposit of paychecks, go to atNYULMC (Kerberos ID required for login). Pay stubs for checks directly deposited are also available through atNYULMC.

If you do not enroll in direct deposit, you can pick up your check at our office during our office hours. Checks are available on Fridays.

House staff on the NYC Health + Hospitals/Bellevue payroll are paid biweekly. Checks or direct deposit pay stubs may be picked up at the NYC Health + Hospitals/Bellevue payroll window, 462 First Avenue (at 27th Street), H building, first floor. Please be sure to have your NYC Health + Hospitals/Bellevue ID with you.

If you do not pick up your check by the following Wednesday, the check is sent back to the Bellevue/New York City Health and Hospitals Corporation central office. It is then sent to you by mail.

Verification of Credentials

Our staff processes requests for verification of credentials from hospitals or employers, residency programs, and medical licensing boards for doctors who have trained at NYU School of Medicine. To make this request, please submit the residency and fellowship training verification form. You must upload to the form a signed authorization of release from the resident or fellow. We cannot process your request without this signed authorization of release, nor can we provide verbal confirmation or verification by phone.

Our office only verifies dates of training and cannot answer questionnaires regarding the trainee’s competencies or other matters during training. These types of questionnaires should be completed by the appropriate training program at NYU Langone. For contact information, please see a list of our training programs.

Verification of Malpractice Insurance

If you have trained at NYU School of Medicine and require a malpractice claims history and verification of malpractice insurance for the time you were here, send your request to insurancedepartment@nyulangone.org, or call 646-501-3048 for more information.

Verification of Student Records

To request verifications of medical education and MD degrees, contact Carmen Vera, registration and student records program associate at NYU Langone’s Office of Registration and Student Records, at carmen.vera@nyulangone.org.

Verification of Employment

To verify employment, contact medical staff services at 646-754-7460.

Salary Verification and Letters of Employment

We process salary verification for house staff assigned to the NYU Langone Hospital’s payroll. House staff assigned to the NYC Health + Hospitals/Bellevue payroll should visit the human resources department at 462 First Avenue (at 27th Street), A building, room 129.

We issue letters of employment regardless of the payroll institution. To request a letter, contact Teresa Figueroa, administrative coordinator, at teresa.figueroa@nyulangone.org.

Visa Assistance

If you are a resident or fellow on a visa, please contact your program coordinator or Sally Hennessy, graduate medical education program specialist, at sally.hennessy@nyulangone.org. Instructions and procedures depend on the type of visa you hold.

NYU Langone does not offer H-1B sponsorship for house staff, residents, or fellows. J-1 sponsorship is available through the Educational Commission for Foreign Medical Graduates (ECFMG).

Obtaining a Replacement Training Certificate

Replacement training certificates are available for a fee of $100. The Office of Graduate Medical Education is not responsible for certificates lost or damaged in the mail.

A request for a replacement training certificate must be made in writing. This request must include the following information:

  • the house staff officer’s full name as known during the time of training at NYU School of Medicine
  • the program name as indicated on the house staff officer’s training contract
  • the dates of training
  • the mailing address where the replacement training certificate should be sent

A check or money order for $100 payable to the Office of Graduate Medical Education must also be included. Do not send cash. Please mail your request for a replacement training certificate to the Office of Graduate Medical Education, 545 First Avenue, Greenberg Hall, SC1-081, New York, NY 10016.

The Office of Graduate Medical Education verifies the information and orders the replacement training certificate. The certificate and mailing address are given to the program coordinator, who has the certificate signed by the chair of the department or the program director and then mails it out.

The processing time is two to three months to obtain a replacement training certificate.