Patient Advocacy Volunteer Program in Emergency Room Services | NYU Langone Health

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Emergency Medicine Volunteer Programs Patient Advocacy Volunteer Program in Emergency Room Services

Patient Advocacy Volunteer Program in Emergency Room Services

The Patient Advocacy Volunteer Program in Emergency Room Services (PAVERS) program offered by the Ronald O. Perelman Department of Emergency Medicine is a patient advocacy volunteer program. Our program offers students the opportunity to gain patient interaction experience and learn about medicine through emergency department (ED) observation, approved structured tasks, and a series of monthly lectures. Participants rotate through the following clinical areas of the ED at NYC Health + Hospitals/Bellevue: adult emergency services, pediatric emergency services, and urgent care. During these rotations, participants assist patients as well as NYU Langone and Bellevue physicians, nurses, and staff.

The cornerstone of our program is patient advocacy, and as such, participants should expect to spend the majority of their time interacting with and supporting patients.

Program Eligibility and Requirements

Students must volunteer for a minimum of one academic year (two semesters). The program does not take place during the summer. Students are expected to complete two four-hour shifts per week and attend one three-hour meeting per month. To accommodate undergraduate schedules, monthly meetings typically occur on Fridays (late mornings or early afternoons).

In general, shifts are available 7 days a week as follows: 8:00AM to 12:00PM, 12:00PM to 4:00PM, 4:00PM to 8:00PM, and 8:00PM to 12:00AM.

Shifts are set as standing schedules, which students keep for the duration of the semester. Students can choose the shifts they prefer on the basis of their availability, but they must be free to attend the monthly Friday meetings.

How to Apply

The application for spring 2022 is now open! Applications are due by Wednesday, December 15, 2021.

The spring 2022 semester begins on Monday, January 31, with a mandatory orientation on Sunday, January 30, and ends on Monday, May 2, for a total of 13 weeks.

Do not apply or send materials after the deadline. Submissions and materials sent after the deadline will be deleted.

All participants are expected to complete a minimum of two semesters of the program. Those beginning in the spring semester are expected to participate the following fall.

We only consider and review complete application packages, which comprise the following:

  • the completed online application form
  • your current CV
  • a recent professional photo
  • an essay of 500 to 750 words in which you discuss why you are interested in joining the program, what you can contribute, and how participating will help you reach the career goals you listed on your application
  • two letters of recommendation, each sent by the recommender and containing a physical or electronic signature

Letters should be confidential and emailed directly by the recommender to Anthony Orneta, program manager, at Applicants are advised to apply and have recommendation letters submitted early. All components, including letters of recommendation, are due by the application deadline. Only complete applications will be reviewed.

Interested applicants are welcome to email Mr. Orneta at with any questions.