Institute for Innovations in Medical Education Faculty & Staff | NYU Langone Health

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Institute for Innovations in Medical Education Institute for Innovations in Medical Education Faculty & Staff

Institute for Innovations in Medical Education Faculty & Staff

Faculty and staff at NYU Langone’s Institute for Innovations in Medical Education support our research and development mission. Learn more about our programs and divisions.

Leadership and Administration

Our leadership and administration oversee strategy and institutional alignment, general operations and policy, growth, fundraising and partnerships, and communications.

Marc M. Triola, MD, Founding Director

Dr. Triola’s research focuses on the technological revolution in education, especially advances in big data—large, complex data sets—and learning analytics. He has created a “learning ecosystem” that includes interconnected, computer-based online learning tools and new ways to integrate electronic data into educational research. He is the principal investigator of NYU Grossman School of Medicine’s Accelerating Change in Medical Education grant and chairs numerous committees at the state and national levels that focus on the future of educational technology development and research for health professions. Learn more about Dr. Triola.

Crystal Mainiero, MPA, Executive Director

Ms. Mainiero leads the development and implementation of the institute’s strategic plan and oversees all programmatic, financial, and operational areas of the department. In 2016, she launched the Educator Community, an institution-wide effort at NYU Grossman School of Medicine to support faculty skill development, mentorship, innovation, scholarship, and recognition of educational excellence. In 2021, she was named director of education across the continuum at NYU Grossman School of Medicine. In this role, she organizes leadership development for faculty and chief residents, fosters strategic partnerships, and promotes innovation efforts across undergraduate and graduate medical education.

Greta Elysée, Program Coordinator

Ms. Elysée works collaboratively with leadership and staff at the Institute for Innovations in Medical Education to support educational research, managing grants, special projects, and initiatives. She is the grant coordinator for the Transition to Residency Advantage Program at NYU Grossman School of Medicine, funded by the AMA. She has more than 10 years of experience as a public health professional working in health disparities research, outreach, education, and advocacy. Contact her at

Latisha Holmes, MBA, Administrative Coordinator

Ms. Holmes is responsible for day-to-day operations including scheduling, office communications and support, event planning and coordination, facilities, timekeeping, and transactions. She works closely with leadership to support the operations of our programs and projects.

Precision and Translational Medical Education Laboratory

The Precision and Translational Medical Education Laboratory connects faculty, data scientists, informaticists, and trainees conducting cutting-edge grant-funded research to advance the emerging dual paradigms of precision and translational medical education.

Jesse Burk Rafel, MD, MRes, Assistant Director

Dr. Rafel is a hospitalist in the Division of Hospital Medicine at NYU Langone. At the Institute for Innovations in Medical Education, Dr. Rafel conducts studies at the intersection of informatics, artificial intelligence, health services, and medical education that explore how trainees’ educational performance across the UME-GME continuum maps to clinical outcomes, both in training and in future practice. By understanding the relationship between training and clinical care, he hopes to develop evidence-informed precision training programs and to perform translational studies of educational interventions to improve patient care. Learn more about Dr. Rafel and our lab.

Kelly Ruggles, PhD, Assistant Director of Biomedical Informatics

Dr. Ruggles is the director of academic programs at Vilcek Institute of Graduate Biomedical Sciences and leads a lab dedicated to computational multi-omics focused on understanding human health and biology through the application of data visualization, integration, and predictive modeling. In her role with us, she bridges the initiatives of both institutes by identifying informatics projects and collaborating on advanced analytics initiatives in undergraduate medical education and graduate medical education. Learn more about Dr. Ruggles.

Verity E. Schaye, MD, MHPE, Assistant Director of Curricular Innovation

Dr. Schaye is assistant dean for education in the clinical sciences and director of integrated clinical skills in the Office of Medical Education. She works as a hospitalist at NYC Health + Hospitals/Bellevue for the Department of Medicine. In her role with the Institute for Innovations in Medical Education, she partners with key stakeholders to identify needs and develop best practices related to teaching, assessment, and evaluation of clinical reasoning. She was recently awarded a prestigious grant from the National Board of Medical Examiners Stemmler Fund for her groundbreaking work on using advanced analytics techniques to assess clinical reasoning in electronic health documentation. Learn more about Dr. Schaye.

Abigail Ford Winkel, MD, MHPE, FACOG, Assistant Director of Education Scholarship

Dr. Winkel is the vice chair for education in the Department of Obstetrics and Gynecology and assistant director of the Master of Health Professions Education Program, She was previously the associate residency director and residency director in obstetrics and gynecology. In her role with us, she supports our efforts to promote educational innovation and scholarship across undergraduate medical education and graduate medical education and serves as a lead in the Transition to Residency Advantage Program. Learn more about Dr. Winkel.

MacIntosh Cornwell, MD/PhD Candidate

MacIntosh (Tosh) Cornwell is a sixth-year MD/PhD student who is entering the fourth year of his PhD research at NYU Grossman School of Medicine. His PhD work has focused on the analysis of multiomics data in blood to better understand heterogenous and complex disease. Using peripheral blood and platelets, he has shown how pathophenotypic patterns in lupus and cardiovascular disease can be divided into smaller subpopulations with their own pathology to inform prognosis and treatment. Tosh has worked with the medical education community since he began his studies at NYU Grossman School of Medicine, sitting on several student advisory boards and recently leading the student-led portion of the school’s medical school reaccreditation. At our institute, he is working with large American Medical Association datasets to try to connect residents’ education, background, and milestone evaluations to long-term performance outcomes. This work includes an analysis and "subtyping" of medical training programs, connecting the data to individual learners to create a more holistic view of their education, and then exploring the predictive value of educational endpoints for optimal value-based medical care.

Division of Academic Analytics

Marina Marin, MSc, Director

Ms. Marin is responsible for NYU Grossman School of Medicine’s education data warehouse. She develops an advanced analytics strategy based on the integration of data from the educational and clinical missions. This data analytics ecosystem may involve aggregated interactive dashboards for self-service reporting, basic descriptive statistics, fully automated predictive and prescriptive analytics, pattern mining, and natural language processing.

Helen Finkelstein, MS, Data Warehouse and Business Intelligence Developer

Ms. Finkelstein has extensive experience in the full software development cycle, as well as years of experience as an SQL Server database administrator and business intelligence developer. She applied her skills to serve different industries, including higher education, ecommerce, and marketing. In her most recent role, she participated in a range of SQL Server data warehouse development, business intelligence, and programming tasks to assist financial, health, and education departments.

Peter Ludlow, MPhys, MEM, PMP, Senior Manager of Solutions Development

Mr. Ludlow works with leadership across several education and faculty offices to implement new reporting and analytics processes, re-engineer business workflows, and improve data management. He previously worked in the Office of Graduate Medical Education where he oversaw the rollout of an extensive suite of Tableau dashboards and automated reports, and the improvement of multiple processes through automation. He is currently working on projects related to faculty data and graduate medical education finance.

Nivedha Satyamoorthi, Business Intelligence and Data Warehouse Developer

Ms. Satyamoorthi has extensive experience in architecting many data warehouse projects using enabling technologies. She is responsible for creating a data analytics platform for the ParentCorps project.

Division of Education Quality

The faculty and staff in the Division of Education Quality are leaders in the design of systems that support curricular evaluation. They focus on providing consistent and meaningful feedback to learners, faculty, and leadership to track competence across the undergraduate-to-graduate medical education continuum.

Colleen Gillespie, PhD, Director

As a social scientist, Dr. Gillespie designs and conducts formative and summative evaluations of research at the intersection of medical education and health services. She oversees curricular evaluation and reform at NYU Grossman School of Medicine and specializes in assessing physicians’ competence in communication with patients, including the use of standardized patient simulation. She maintains the undergraduate and graduate medical education registries, enabling NYU Langone researchers to make use of longitudinal educational data. Learn more about Dr. Gillespie or contact her at

Jennifer Adams, MD, Chief of the Section on Empathy

Dr. Adams is an assistant professor in the Department of Medicine, associate program director of the internal medicine residency, director of the primary care and community health residency tracks, and a preceptor and attending physician at Gouverneur Diagnostic and Treatment Center. As the inaugural section chief, Dr. Adams leverages her extensive experience and expertise as a clinician, educator, and researcher to advance the mission and goals of the Institute for Innovations in Medical Education and the Empathy Project, led by Jonathan LaPook, MD. She works closely with leaders across the educational and clinical missions to design and implement a formal curriculum on empathy at the undergraduate, graduate, and continuing medical education levels. In collaboration with the Institute for Innovations in Medical Education and the Empathy Project leadership, she will develop a comprehensive strategy to deliver, evaluate, and assess the impact of empathy education at NYU Langone, and also spearhead collaborations to define key education and clinical topics to be addressed and explore emerging technologies to evolve and maximize programming. Learn more about Dr. Adams.

Zachary Hill-Whilton, MPA, Program Manager

Mr. Hill-Whilton is passionate about integrating design thinking, analytics, and creative technology solutions toward social impact. He is responsible for driving continuous quality improvement across evaluation and assessment processes within undergraduate medical education (UME) and the UME–graduate medical education continuum by leveraging meaningful use of data to further medical education.

Nikola Koscica, MS, Data Analyst

Mr. Koscica automates and optimizes data analysis and reports regarding student and curriculum outcomes. His goal is to guide discussions and decision-making regarding medical education activities so that they can assist the medical school in training the best possible doctors, and from that the best possible patient outcomes.

Caroline R. Paul, MD, Associate Professor

Dr. Paul is an associate professor in the Department of Pediatrics. Having completed fellowships in curriculum design and outcomes measures, she uses both quantitative and qualitative research methodologies to study a breadth of medical education topics including outcomes measures, clinical skills acquisition, health disparities, validity evidence, and bias. She brings her prior practical teaching roles such as site clerkship director, rotation director, clinic preceptor, and course director to promoting rigor in education activities and supporting educators in turning innovations into scholarship. Dr. Paul conducts workshops and presents nationally and internationally on medical education research. She is the chair of the COMSEP Research and Scholarship Taskforce, chair of the AMWA Sex and Gender Mentorship Committee, faculty for the APA Education Scholars Program, and co-chair of the APA COVID-19 Scholarship Dissemination Taskforce. At the Institute for Innovations in Medical Education, she focuses on collaborations that build a framework for medical education scholarship and research and instill further rigor in our innovations to advance medical education research and outcomes. Learn more about Dr. Paul.

Ilan Reinstein, MS, Associate Research Scientist

Mr. Reinstein comes to the Institute for Innovations in Medical Education with a strong background in building robust computational frameworks and pipelines to perform advanced analyses on educational data and develop innovative and effective learning analytics practices. Mr. Reinstein has experience applying mathematical models to the development of statistical software in both academic and business environments. His previous position was with NYU Tandon School of Engineering, where he completed a master’s degree in applied physics.

Education Information Technology

Education Information Technology supports digital innovation and operational excellence in the realm of tools and technologies for teaching, learning, and curricular operations.

John Speakman, MBA, Assistant Vice President for Research and Education Information Technology

Mr. Speakman leads the provision of information and technology for the academic (scientific and educational) missions of NYU Langone Health, advancing the vision of the institute’s digital transformation. His career has focused on the pursuit of coherent institutional strategies around information technology, data, and standards in the life sciences, with a particular emphasis on the real-world development and promulgation of standards as an enabler of interoperability between the fields of healthcare and life sciences.

Jeffrey Fu, Senior Developer

Mr. Fu uses his full stack web development and JavaScript expertise to develop educational software. He embraces DevOps culture to deliver and maintain the operation of software solutions and is passionate about applying modern technologies to improve the quality of software for NYU Grossman School of Medicine.

Julio Garcia, Mobile Developer

Mr. Garcia creates custom applications, including iPad apps for workplace-based assessment and self-directed study of clinical topics, to support our educational mission. His expertise includes application development and medical visualization.

Mohammad Paracha, Business Analyst

Mr. Paracha has been in the IT industry for nearly half a decade with the majority of his experience as a business analyst. He works with teams and stakeholders throughout NYU Langone in analyzing complex business requirements and developing plans of action for implementation. He is a Certified Scrum Master.

Matt Polaniecki, MS, Assistant Director of Education Information Technology

Mr. Polaniecki oversees the development, enhancement, and delivery of new software applications and key services in support of NYU Grossman School of Medicine students, staff, and faculty. His background is in educational technology and software product management. Contact him at

Program for Digital Learning

Our Program for Digital Learning staff design, develop, implement, and evaluate digital learning resources for medical education.

So-Young Oh, MA, MS, Assistant Director

Ms. Oh advances technology-enhanced education and promotes curricular innovation, including new methods and models in undergraduate and graduate medical education. She oversees the design, development, implementation, and evaluation of evidence-based digital learning using cognitive science and adult learning theories. She maintains the NYU Grossman School of Medicine’s Learning Management System, enhancing educators’ and learners’ educational digital experience. In addition, she promotes scholarship through grants, publications, and presentations; and contributes to the ongoing professional development of faculty and staff alike. Contact her at

Gregory Dorsainville, MPS, Manager, Immersive Computing

Mr. Dorsainville applies his knowledge and love of science, technology, and human–computer interaction to improving the medical education experience. He supports the design, development, and application of customized technological solutions for medical education, focusing on the expansion of immersive computing technologies such as augmented and virtual reality, throughout the curriculum.

Violetta Kraja, MS, Senior Multimedia Designer

Ms. Kraja is a designer and educator who specializes in interaction design, three-dimensional media, and animation. Her work combines innovative visualization imagery with three-dimensional digital and interactive media, virtual reality, and novel technology that advance medical science knowledge for the medical school curriculum.

Jillian Lieber, MA, Instructional Designer

Ms. Lieber supports curriculum design and digital learning resource development. She works on the production of ebooks and online learning modules and provides support for Brightspace to leverage technology-enhanced education.

Educator Community

The Educator Community supports, fosters, and recognizes faculty at NYU Langone who lead and advance its educational mission.

Michael Poles, MD, PhD, Co-Director

Since 2016, Dr. Poles has served as co-director of the Educator Community, in partnership with Crystal Mainiero. In April 2018, Dr. Poles was appointed the assistant dean of medical education for preclinical sciences. He has served as the director of the gastroenterology section of NYU Grossman School of Medicine’s Core Principles of Medicine course for 15 years and the colorectal cancer pillar director for 7 years. In addition, he has served as the director of the fellowship program in the Division of Gastroenterology and Hepatology and gastroenterology section chief at the VA NY Harbor Healthcare System. An enthusiastic teacher known for his excellent lectures, Dr. Poles has received medical school awards for both basic science and clinical teaching. In 2010, he was awarded VA Teacher of the Year and is a six-time awardee of Gastroenterology Teacher of the Year. Learn more about Dr. Poles.

Lisa Ng-Zhao, Program Manager

Ms. Ng-Zhao brings extensive experience coordinating complex and large-scale projects in an academic medical center. She oversees planning, management, and organizational tasks for various projects. Specifically, she works closely with Ms. Mainiero and Dr. Poles on the Educator Community, an institution-wide effort at NYU Grossman School of Medicine to support teaching faculty. Contact her at