The Health Education and Literacy for Parents (HELP) Project is designed to support the health literacy needs of parents through short term educational interventions in pediatric waiting rooms. Staff and trained volunteers conduct activities that focus on health information relevant to parents, 1:1 or in small groups.

The HELPix, or HELP pictograms, intervention was designed to facilitate accurate medication dosing and adherence by directly addressing the communication needs of parents and caregivers with low literacy and/or limited English proficiency. The intervention, which includes the use of plain language, pictogram-based medication instruction sheets, was created as part of the HELP Project.

The HELP Project and HELPix Intervention were developed under the auspices of the NYU School of Medicine Department of Pediatrics, at Bellevue Hospital Center’s pediatric clinic.